Data

Free-tier customers have a 14-day data retention period, while paid users receive a 30-day retention period. Enterprise clients can access customized retention options based on their specific requirements.

Security is a top priority at Middleware, with protections including universal HTTPS, robust TLS configurations, and HTTP Strict Transport Security (HSTS) across all services. Middleware complies with major data security standards, including GDPR, CCPA, HIPAA, and SOC 2 Type II. Read more about security policies.

No, Middleware does not charge for log rehydration. Enterprise clients have the ability to store logs in their own blob storage that can be used as a cold query store. Reach out to the Middleware team to learn more.

Yes, Middleware supports multiline logging and can use custom regex to parse multiline logging.