Integrations

Connect the tools you already run to Middleware. Cloud accounts, databases, message queues and on-call tools each bring their own data and actions into the same place as your traces, logs and metrics — so an alert can page the right person, and an investigation can read the systems around it.

New to integrations? Start with these three.

Pick an integrationBrowse by category below, or search by what it collects
Authenticate or point the agentCloud, SSO and on-call tools connect by API. Databases use the agent.
Confirm data is arrivingStatus turns Active once the first data point lands

Browse integrations#

Every integration is listed once, under the category it mainly belongs to. Each card says whether it connects by API or runs through the Middleware agent.

42 integrations

Amazon Web ServicesAPICloudWatch metrics, resource inventory and tags across your accounts.

AzureAPISubscription-wide metrics and resource metadata via Azure Monitor.

Google Cloud PlatformAPIProject metrics from Cloud Monitoring, with labels preserved.

VercelAPIBuild and runtime logs, plus deployment events as annotations.

TrueFoundryAPIModel-serving metrics and inference logs from your TrueFoundry workspaces.

SlackAPIRoute alerts to channels, and acknowledge without leaving Slack.

Microsoft TeamsAPIAlert delivery to Teams channels with incident context attached.

JiraAPIRaise an issue from an alert, with the trace and host prefilled.

PagerDutyAPIPage the on-call rota and sync acknowledgement state both ways.

OpsgenieAPIEscalation policies driven by Middleware alert severity.

ZendutyAPIOn-call scheduling and incident routing from alert events.

GitHubAPILink deploys to releases, and let OpsAI open a fix as a pull request.

Not listed here? Tell us what you are running.

Frequently asked questions#

Asked before every integration install, regardless of which one.

What are the prerequisites for installing integrations?

Prerequisites vary by integration type, but every integration needs Admin level permissions to install. Consult the specific integration's documentation for the permissions its third-party side requires.

How do I configure my Middleware account for integrations?

Check the status of your account permissions in the Profile section of your account. If you do not have Admin level permissions, contact your system administrator to change them.

Does an integration need an agent as well?

It depends which kind — that is what the API and Agent badge on each card tells you. Cloud, SSO and collaboration integrations authenticate directly against the provider's API and need nothing installed. Database, streaming and networking integrations are collected by the Middleware agent, so one has to be running with reach to the instance.

Do integrations count towards my ingestion volume?

The data an integration sends is billed like any other data of the same kind — log events as log events, and monitored hosts as hosts. See Usage Based Charges for the rates, track it on the Usage page, and use Ingestion control to drop what you don't need.

Need assistance or want to learn more about Middleware? Get in touch with us via our Contact Us or join our Slack channel.